OCCUPATIONAL THERAPY SERVICES GROUP
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      • Functional Capacity Assessment
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EVERY EXPERIENCE MATTERS

Let us know how we are doing

Want to let us know what other services you want us to provide?
Have questions about how we operate our services?
Want to let us know how we can improve?
Want to volunteer & share your lived experiences?
We want to hear about your experience!
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Feedback, complaints & compliments:

We always want to improve our services and your feedback helps us deliver quality services. Although we will likely ask you at some point along your journey with us to provide us with feedback, we also encourage your feedback or ideas on how we can improve your experience! We want to be transparent and hear about when we have missed the mark as well as hear about what we did right!

    Online feedback form

    * Privacy and your personal information

    We will only use your information to process your request. We will manage your personal information in line with our Privacy Policy & the Information Privacy Act 2009
Submit
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Other options

Phone us

Call us and we will assist you to submit your feedback

Visit us

Contact us and we will make an appointment at our closest centre to assist you & hear your concerns

Mail us

Download the appropriate form at the bottom of the page and mail us at: PO Box 254, Hamilton Hill WA 6963

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We are constantly learning from our participants and clients, their families and friends, and this is why we value 'lived experience' so highly when selecting new staff and volunteers.
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We also believe that with the recent roll-out of NDIS, that this is a pivotal moment of transformation of disability services and an unprecedented opportunity for improved experience, outcomes and services for our community.
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To make sure that every change, initiative, policy, strategic plan & service provided at OT Services Group remains service user driven, we are constantly consulting with service users before implementing changes and by running biannual focus groups. 


LET US KNOW TODAY IF YOU WANT TO BE A PART OF OUR VISION FOR DISABILITY SERVICES & OCCUPATIONAL THERAPY 
THIS INVOLVEMENT CAN BE FLEXIBLE & AD-HOC AROUND YOUR OTHER COMMITMENTS, OR COULD BE MORE.. 

EXPRESS INTEREST NOW >>

Forms

We welcome all types of feedback from our customers, their families and other services users about their experiences with OT Services Group.

OT Services Group Experience Forms:

Download: Feedback form 

Download: Complaint form 

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 SOUTH OFFICE (HQ)
Address: 3 Turner Avenue, Bentley WA 6102
NORTH OFFICE
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Address: 3/765 Marshall Road, Malaga WA 6090
SOLUTIONS CENTRE
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Address: 3 Turner Avenue, Bentley WA 6102
SERVICING
PERTH PEEL SOUTH WEST MID WEST WHEATBELT GOLDFIELDS
CONTACT US:
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PHONE: (08) 9332 1783
FAX: (08) 9332 6548
​EMAIL ENQUIRIES: [email protected]
EMAIL REFERRALS: [email protected]
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CONNECT WITH US:
Rights & Responsibilities
Terms & Conditions

Sitemap
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​Feedback

Policies:
Quality Commitment
Privacy Policy
​Cancellation Policy
Copyright © Occupational Therapy Services Group 2024. All rights reserved.
Trustee for Home & Driving OT Trust Pty Ltd. ABN: 33 827 987 190
​NDIS Provider Number: 4050001409 
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OT Services Group acknowledges the Noongar people, traditional custodians of the land and pay our respects to Aboriginal and Torres Strait Islander people, as well as elders past, present and emerging.
SERVICING: WHADJUK | PINDJARUP | WIILMAN | WARDANDI | KANEANG | PIBELMEN | MINANG | KORENG | WUDJARI | NJUNGA | NJAKINJAKI | BALARDONG | JUAT | AMANGU | KALAAMAYA | WANGKATHAA | MALPA 
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Our approach to diversity, equity and inclusion is simple: it’s about embracing everyone. From cultivating a workplace culture where all employees can bring their best selves to their work, to providing services that support all, we’re doing what it takes to build a more equitable workplace and community. It's important to us that people feel respected and included, and so we're committed to equity and inclusion across race, gender, age, religion, identity, and experience. We actively seek to include lived experience in our workplace and leadership.
  • HOME
  • ABOUT US
    • About Us
    • Our Staff
    • News
  • CONTACT
    • Contact Us
    • Request a Demo
    • Feedback
  • WHAT WE DO
    • OUR SERVICES
    • NDIS >
      • Functional Capacity Assessment
      • Complex Home Modification
      • SIL & SDA
      • Sexuality
      • Music Therapy
    • Driving >
      • OT Driving Assessment
      • New Drivers
      • Vehicle Modifications/ Aids
      • Commercial Licences
    • DVA
    • Client Stories
    • Rural
    • Upcoming Events
  • Solutions CENTRE
  • REFER NOW
  • Where are we
  • Join Us
  • OT Week Quiz Night