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Want to let us know what other services you want us to provide?
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Have questions about how we operate our services?
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Want to let us know how we can improve?
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Want to volunteer & share your lived experiences?
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We want to hear about your experience!
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Feedback, complaints & compliments:
We always want to improve our services and your feedback helps us deliver quality services. Although we will likely ask you at some point along your journey with us to provide us with feedback, we also encourage your feedback or ideas on how we can improve your experience! We want to be transparent and hear about when we have missed the mark as well as hear about what we did right!
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Other options
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We are constantly learning from our participants and clients, their families and friends, and this is why we value 'lived experience' so highly when selecting new staff and volunteers.
We also believe that with the recent roll-out of NDIS, that this is a pivotal moment of transformation of disability services and an unprecedented opportunity for improved experience, outcomes and services for our community.
To make sure that every change, initiative, policy, strategic plan & service provided at OT Services Group remains service user driven, we are constantly consulting with service users before implementing changes and by running biannual focus groups.
LET US KNOW TODAY IF YOU WANT TO BE A PART OF OUR VISION FOR DISABILITY SERVICES & OCCUPATIONAL THERAPY
THIS INVOLVEMENT CAN BE FLEXIBLE & AD-HOC AROUND YOUR OTHER COMMITMENTS, OR COULD BE MORE..
Forms
We welcome all types of feedback from our customers, their families and other services users about their experiences with OT Services Group.
OT Services Group Experience Forms:
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Download: Feedback form |
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Download: Complaint form |
